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• CA Performance Center Help
• Legal Notices
• CA Technologies Product References
• Contact CA Technologies
• Introducing CA Performance Center
  • About CA Performance Center
  • Data Collection
  • Key Terms and Concepts
• Setting Up CA Performance Center
  • How to Set Up CA Performance Center
    • The Administration Page
    • Set the Email Server
    • Customize a Theme
      • Image File Tips
    • Display Settings
      • Disable View Suppression
  • Managing Data Sources
    • How Configuration Data from Data Sources Is Handled
    • Redundant Definitions in Data Sources
    • View a List of Data Sources
    • Synchronization
      • Synchronize a Data Source
    • Register a Data Source
      • Test Data Source Connections
      • Edit a Data Source
      • Delete a Data Source
    • View the Data Source Log
  • SNMP Profiles
    • View the SNMP Profiles List
    • Add an SNMP Profile
    • Edit an SNMP Profile
    • Enable Administrators to View Data in Clear Text
  • IP Domains
    • About IP Domains
    • How IP Domains are Configured
    • View a List of IP Domains
    • Add an IP Domain
    • Edit an IP Domain
    • Delete an IP Domain
    • Associating Items with IP Domains
      • How to Populate IP Domains with CA Infrastructure Management Data Aggregator
      • Populating IP Domains with CA Application Delivery Analysis
        • View a List of Domains in CA Application Delivery Analysis
        • Assign a Domain to a Monitor Feed
        • Assign a Domain to a Client Network
        • Assign a Domain to a Server or Server Subnet
      • Populate IP Domains with CA Unified Communications Monitor
      • Change the Domain of Interfaces and CVIs
  • Notifications
    • EventManager Format Usage for Traps
    • nhLiveAlarm Format Usage for Traps
  • About Business Hours
    • Manage Business Hour Definitions
    • Create Business-Hour Definitions
    • Edit and Associate Business Hours
      • Delete a Business-Hour Definition
• Creating and Managing User Accounts
  • User Accounts
    • User Account Parameters
    • Predefined User Accounts
    • Permission Groups and User Accounts
  • How to Create a User Account
    • New User Account: Example
    • View a List of User Accounts
    • Add a User Account
    • Edit a User Account
      • User Account Time Zones
      • Change the Time Zone for a User Account
      • Change Settings for Your Own User Account
    • Clone an Existing User Account
    • Delete a User Account
    • Proxy a User Account
• Creating and Managing Roles
  • Roles
    • Predefined Roles
    • Role Rights
    • Data Source-Specific Role Rights
  • View Current Roles
    • Add a Role
    • Edit a Role
    • Delete a Role
  • Product Privilege
    • Types of Product Privilege
    • Data Source Product Privileges
    • Manage Product Access
• Creating and Managing Groups
  • Creating and Managing Groups
  • Types of Groups
    • System Groups
    • Custom Groups
    • Groups for Multi-Tenant Deployments
    • Permission Groups and Context Groups
    • Groups and Data Sources
    • Use Groups to Customize Dashboards
  • Group Management
    • View Group Membership
    • Create a Custom Group
    • Create a Site Group
    • Add Managed Items to a Group Using Rules
    • Add Managed Items to a Group Manually
    • Copy a Subgroup into a Group
    • Delete a Group
    • Delete a Group Reference
    • Create Your Own Custom Groups
• Creating and Managing Tenants
  • About Tenants
    • Administrator Roles for Multi-Tenancy Support
    • How to Deploy Multi-Tenancy
    • View a List of Tenants
    • Add a Tenant
    • Edit a Tenant
    • Clone a Tenant
  • Setting Up Tenants
    • Administer a Tenant
    • Set Tenant Scope
    • Set Up Tenant IP Domains
    • Set Up Tenant SNMP Profiles
    • Set Up Tenant Groups
    • Set Up Tenant Roles
    • Set Up Tenant Users
    • Set Up Tenant Menus
  • Delete a Tenant
• Using the Inventory Pages
  • Inventory of Managed Items
    • Inventory Pages
    • Groups and Sites
    • Devices
    • Interfaces List
    • Addresses
    • Device Components
  • Performing Searches
    • Narrowing a Search with Filters
    • Search for a Managed Item
• Reporting
  • Viewing Data in CA Performance Center
    • Context Page Navigation
    • Device Name Display
    • Interface Description Display
  • About CA Performance Center Performance Metrics
    • Baseline Calculations
    • Data Rollups versus 'As-Polled' Data
      • Resolution Values
      • Types of Data Used in Views
      • Baseline Data
    • Rate Metrics
    • Interface Reporting
      • Interface Utilization
      • Interface Errors and Discards
      • Interface Bandwidth
    • CPU Utilization
    • Memory Utilization
    • Device Availability and Reachability
    • Calendar Heat Charts
    • 95th Percentile
      • 95th Percentile Calculations
    • Projections
  • Dashboards and Reports
    • Types of Report Pages
    • Custom Dashboards
    • Create a Custom Dashboard
      • Edit a Dashboard
      • Change the Summary Context for a Dashboard
      • Change the Context for a Dashboard
      • Change the Time Frame for a Dashboard
    • Set a Dashboard as Your Home Page
    • Modify a Context Page
      • Add or Edit a Context Page
      • Create a Context Tab
      • Rearrange Context Tabs
    • On-Demand Reports
      • Generate an On-Demand Report
      • On-Demand Report Options
      • View the List of Report Templates
  • Customizing Views
    • View Options
    • Change the Data Context for a View
    • Assign Time Zone and Business Hour Filters to a View
    • Set a Custom Time Frame
    • Zoom in to Narrow the Time Frame
    • Modify a Multiview
    • Modify an Interface Multiview
    • Modify a Multitrend View
    • Modify an Interface Multitrend View
    • Modify a Custom IM Multiview
    • Modify a Custom IM MultiTrend
    • Modify a Browser View
      • Configure URL Parameters
    • Dynamic Trend Views
      • Add a Dynamic Trend View to a Dashboard
      • Edit a Dynamic Trend View
  • Building Custom Views
    • Generic View Containers
    • Use the Generic Calendar Heat Chart View - IM
    • Build a Custom View
    • Build a Custom View for a Single Interface
  • Sharing Data with Other Users
    • Print a Report
    • Send a Report by Email
    • Set Up a Recurring Email Schedule
    • Manage Email Schedules
    • Generate a URL for a View
    • Export a View to a CSV File
  • Organizing Dashboards in Menus
    • View a List of Menus
    • Custom Menus
    • Add a Menu
    • Edit a Menu
    • Delete a Menu
  • Infrastructure Overview Dashboard
    • Top Least Available Servers (Bar Chart)
    • Top Least Available Network Devices (Bar Chart)
    • Top Least Reachable Servers (Bar Chart)
    • Top Least Reachable Network Devices (Bar Chart)
    • Top Enterprise Hosts by Volume
    • Top Enterprise Protocols by Volume
    • Top IP Interface Utilization (Flow)
    • Top Flows by Volume
    • Interfaces Over Threshold
    • Routers with the Most Flow Traffic
  • Server Device Health Dashboard
    • Top CPU Utilization
    • Top MultiCPU Average Utilization Servers (Bar Chart)
    • Top Memory Utilization
    • Top Disk Storage View
    • Top Disk Utilization
    • Top Least Available Servers (Bar Chart)
    • Top Least Reachable Servers (Bar Chart)
  • Server Performance Dashboard
    • Groups and Sites
    • Servers (Universal List)
  • Network Device Health Dashboard
    • Top Interface Errors/Discards (Table)
      • Edit Table View Settings
    • Top Interface Discards (Bar Chart)
    • Top Interface Errors (Bar Chart)
    • Top CPU Utilization Routers/Switches - Gauge/Table
      • Edit Table View Settings
    • Top Memory Utilization Routers/Switches - Gauge/Table
      • Edit Table View Settings
    • Top Least Available Network Devices (Bar Chart)
    • Top Least Reachable Network Devices (Bar Chart)
  • Network Performance Dashboard
    • Groups and Sites
    • Top Interface Errors/Discards (Table)
      • Edit Table View Settings
    • Top Interface Utilization - Out - Trend/Table
      • Edit Trend/Table View Settings
    • Top Interface Utilization - In - Trend/Table
      • Edit Trend/Table View Settings
    • Devices
  • Interface Capacity Watch Lists
    • Top Interface Utilization - Out - Trend/Table
      • Edit Trend/Table View Settings
    • Top Interface Utilization - In - Trend/Table
      • Edit Trend/Table View Settings
    • Interfaces List View
  • Router/Switch Capacity Watch Lists
    • Routers with the Most Flow Traffic
    • Top Deviations from Normal - CPU/Memory
  • Server Capacity Watch Lists
  • Management Overview Dashboard
    • Top Least Available Servers (Bar Chart)
    • Top Least Available Network Devices (Bar Chart)
    • Top Least Reachable Servers (Bar Chart)
    • Top Least Reachable Network Devices (Bar Chart)
    • Top IP Interface Utilization (Flow)
    • Top Flows by Volume
  • Network Overview Dashboard
    • Top Interface Errors/Discards (Table)
    • Top Interface Utilization - Out - Trend/Table
      • Edit Trend/Table View Settings
    • Top Interface Utilization - In - Trend/Table
      • Edit Trend/Table View Settings
    • Top CPU Utilization Routers/Switches - Gauge/Table
      • Edit Table View Settings
    • Top Memory Utilization Routers/Switches - Gauge/Table
      • Edit Table View Settings
    • Top Enterprise Hosts by Volume
    • Top Enterprise Protocols by Volume
  • Server Overview Dashboard
    • Top Least Available Servers (Bar Chart)
    • Top Least Reachable Servers (Bar Chart)
    • Top CPU Utilization
    • Top Memory Utilization
    • Top Disk Utilization
    • Top Disk Storage View
  • Events Display
    • Event List View
    • Event Details
    • Event Properties
  • Interfaces Display Dashboard
    • Multiview of Interface Utilization
    • Multiview of Interface Discards
    • Multiview of Interface Errors
    • Multiview of Top Interface Discards
    • Multiview of Top Interface Errors
    • MultiView of Top Interface Utilization
    • Multiview of CPU or Memory Utilization
  • CPU/Memory Display Dashboard
    • CPU Utilization Statistics
    • Top Memory Utilization Statistics (Table)
      • Edit Table View Settings
    • Multiview of CPU or Memory Utilization
  • Interface Trends Dashboard
    • Multitrend View of Interface Utilization
    • Multitrend View of Top Interface Discards
    • Multitrend View of Interface Errors
  • Group Context Views
    • Routers
  • Site Context Views
    • Top Least Available Network Devices (Bar Chart)
    • Top Least Reachable Network Devices (Bar Chart)
    • Top Interface Errors/Discards (Table)
    • Interfaces Over Threshold
    • Top CPU Utilization Routers/Switches - Gauge/Table
    • Top Memory Utilization Routers/Switches - Gauge/Table
    • Top CPU Utilization
    • Top Memory Utilization
    • Top Disk Utilization
  • Group Scorecard Views
    • CPU or Memory Utilization Scorecard View
    • Interface Utilization Scorecard View
    • CPU or Memory Utilization Trend Scorecard View
    • Interface Utilization Trend Scorecard View
    • CPU or Memory 95th Percentile Trend Scorecard View
    • Interface 95th Percentile Trend Scorecard View
    • IM Custom Group Scorecard View
  • Router Context Views
    • Details Tab (Router Context)
    • Availability Trend
      • Edit Trend View Settings
    • Calendar Heat Chart - Availability
    • Event List View
    • System Health Tab--Router Context
    • Average CPU Utilization
      • Edit Gauge View Settings
    • Average Memory Utilization
      • Edit Gauge View Settings
    • Average Interface Utilization
      • Edit Gauge View Settings
    • Average CPU Utilization Trend with Events
      • Edit Trend View Settings
    • Average Memory Utilization Trend with Events
      • Edit Trend View Settings
    • Calendar Heat Chart - Percent CPU Utilization
    • Calendar Heat Chart - Percent Memory Utilization
    • Multiview of CPU or Memory Utilization
    • Interface Health Tab
    • Top Interface Discard Rate (Table)
      • Edit Table View Settings
    • Top Interface Error Rate
      • Edit Table View Settings
    • Top Interface Discards
    • Top Interface Errors
    • Top Interface Utilization - Out - Table
      • Edit Table View Settings
    • Top Interface Utilization - In - Table
      • Edit Table View Settings
    • Interface Multiview Tabs (Router Context)
    • Multiview of Top Interface Discards
    • Multiview of Top Interface Errors
    • MultiView of Top Interface Utilization
    • CA eHealth Router Info Tab
  • Device Context Views
    • Latency Trend
    • Reachability Trend View
  • Interface Context Views
    • Details Tab (Interface Context)
    • Event List View
    • Interface Health Tab
    • Interface Utilization/Discard Rate - Out Trend
      • Edit Interface Trend View Settings
    • Interface Utilization/Discard Rate - In Trend
      • Edit Interface Trend View Settings
    • Discards Out Trend
    • Discards In Trend
    • Errors Out Trend
    • Errors In Trend
    • IP Performance Tab
    • Stacked Protocol Trend
    • Interface Utilization/Discard Rate - Out Trend
      • Edit Interface Trend View Settings
    • Interface Utilization/Discard Rate - In Trend
      • Edit Interface Trend View Settings
    • Top Hosts - Pie
    • Top Conversations (Pie)
    • ToS Summary (Pie)
    • CBQoS Tab
    • MultiView QoS - Discarded Packets
    • MultiView QoS - Class Map Bit Rate
    • Side-by-Side Bar Chart Interface Discards
    • Side-by-Side Bar Chart Interface Errors
    • Side-by-Side Bar Chart Interface Utilization
    • Stacked ToS Trend
    • Stacked Protocol Trend
    • Interface Utilization Out Trend/Baseline Detail View
      • Edit Interface Trend View Settings
    • Interface Utilization In Trend/Baseline Detail
      • Edit Interface Trend View Settings
    • Top Deviations from Normal (Interfaces) - Routers, Switches, Servers
    • Top Deviations From Normal - CBQoS Class Map
    • Top Deviations from Normal - IP SLA
    • Top Deviations from Normal - CPU/Memory
    • Calendar Heat Charts Tab
    • Calendar Heat Chart - Average Percent Utilization Out
    • Calendar Heat Chart - Average Percent Utilization In
    • Calendar Heat Chart - Percent Interface Discards Out or In
    • Custom View - Infrastructure Management Tab
    • Select Gauge View Settings
    • Select Bar Chart View Settings
    • Select Trend Chart View Settings
    • Select Table View Settings
    • Select Gauge/Table View Settings
    • Select Trend/Table View Settings
    • Use the Generic Calendar Heat Chart View - IM
    • Select Pie Chart View Settings
    • Interface Info Tab
  • Switch Context Views
    • Details Tab (Switch Context)
    • Availability Trend
    • Calendar Heat Chart - Availability
    • Health Tab--Switch Context
    • Average CPU Utilization Trend with Events
    • Average Memory Utilization Trend with Events
    • Calendar Heat Chart - Percent CPU Utilization
    • Calendar Heat Chart - Percent Memory Utilization
    • Top Interface Error Rate
    • Interface Multiview Tabs (Switch Context)
    • Multiview of Top Interface Discards
    • Multiview of Top Interface Errors
    • MultiView of Top Interface Utilization
  • Server Context Views
    • Details Tab (Server Context)
    • Availability Trend
    • Calendar Heat Chart - Availability
    • Event List View
    • System Health Tab
    • Average CPU Utilization
      • Edit Gauge View Settings
    • Average Memory Utilization
      • Edit Gauge View Settings
    • Average Interface Utilization
      • Edit Gauge View Settings
    • Average CPU Utilization Trend with Events
    • Calendar Heat Chart - Percent CPU Utilization
    • Average Memory Utilization Trend with Events
    • Calendar Heat Chart - Percent Memory Utilization
    • Disk Health Tab (Server Context)
    • Top Disk Utilization
    • Interface Health Tab
    • Top Interface Discard Rate (Table)
    • Top Interface Error Rate
    • Top Interface Discards (Bar Chart)
    • Top Interface Errors (Bar Chart)
    • Multiview of CPU or Memory Utilization
    • MultiView of Top Interface Utilization
    • Multiview of Top Interface Errors
    • Multiview of Top Interface Discards
    • Custom View - Infrastructure Management Tab
    • Select Gauge View Settings
    • Select Bar Chart View Settings
    • Select Trend Chart View Settings
    • Select Table View Settings
    • Use the Generic Calendar Heat Chart View - IM
    • Select Pie Chart View Settings
    • System Info Tab
  • Anomaly Detector Dashboard
    • Anomaly Activity
    • Anomaly Detector Overall Status
    • Anomaly Drill-In
    • Anomaly Trend
    • Enterprise-Wide Anomalies
    • Enterprise-Wide Correlated Anomalies
    • Links and Detail Pages
    • Top Anomalies by Host
    • Top Anomalies by Interface
    • Top Enterprise-Wide Network Anomalies
  • CA Application Delivery Analysis Views in CA Performance Center
    • Metrics
    • Dashboards
      • Application Performance Dashboard
      • Network Overview Dashboard
      • Network Performance Dashboard
      • Performance Events Dashboard
      • Server Overview Dashboard
      • Server Performance Dashboard
    • Views
      • Engineering Trend
      • Incident Counts
        • Incident Count by Network
        • Incident Count by Server
        • Incident Count by Application
      • Incident Lists
        • Incident List by Network
        • Incident List by Server
      • Performance Maps
        • Performance Map by Network
        • Performance Map by Server
        • Performance Map by Application
      • Performance Scorecard
      • Performance Views
        • Performance by Network
        • Performance by Server
        • Performance by Application
  • CA eHealth Views in CA Performance Center
    • CA eHealth Context Views
    • Supported CA eHealth View Types
    • Accessing CA eHealth Data in CA Performance Center
      • View Element-Based Reports
      • View Device-Based Reports
      • View Interface-Based Reports
    • Custom View - eHealth Tab
  • CA Network Flow Analysis Views in CA Performance Center
    • Enterprise-Level Views
      • Interfaces Over Threshold
      • Routers with the Most Flow Traffic
      • Top Enterprise Hosts by Volume
      • Top Enterprise Protocols by Volume
      • Top Flows by Volume
      • Top IP Interface Utilization (Flow)
    • Calendar Chart (Flow)
    • Interface: Stacked Trend Charts
      • Stacked Protocol Trend
      • Stacked ToS Trend
    • Interface: ToS Summaries
      • ToS Summary (Pie)
      • ToS Summary (Table)
    • Interface: Top Conversations
      • Top Conversations (Bar)
      • Top Conversations (Pie)
      • Top Conversations (Table)
    • Interface: Top Hosts
      • Top Hosts (Bar)
      • Top Hosts - Pie
      • Top Hosts (Table)
    • Interface: Top Protocols
      • Top Protocols (Bar)
      • Top Protocols (Pie)
      • Top Protocols (Table)
  • CA Unified Communications Monitor Views in CA Performance Center
    • Performance Overview Dashboard
      • Performance By Call Server
        • Performance by Call Server Settings
      • Performance By Group
        • Performance by Group Settings
      • Performance By Location
        • Performance by Location Settings
      • Performance By Media Device
        • Performance by Media Device Settings
      • Top Volume and Utilization Dashboard
        • Top Groups
          • Top Groups Settings
        • Top Locations
          • Top Locations Settings
        • Top Phones
          • Top Phones Settings
        • Top Trunk Groups
          • Top Trunk Groups Settings
        • Top Voice Interfaces
          • Top Voice Interfaces Settings
        • Worst Performance Dashboard
          • Worst Locations
            • Worst Locations Settings
          • Worst Phones
            • Worst Phones Settings
    • Call Quality Breakdown
    • Call Quality Trend
      • Call Quality Trend Settings
    • Call Quality SLA
• Logs and Troubleshooting
  • Logs
  • Set Logging Levels
  • Search Multiple Log Files
  • Data Source Registration Failed
  • Data Source Synchronization Failed
  • Data Source Test Failed
  • Inventory is Empty
  • Data Is Missing from Views
  • 'No Data' Message in Views
  • Using CA Remote Engineer
• Glossary
  • administered groups
  • Context pages
  • dashboards
  • data source synchronization
  • data sources
  • domain
  • drill down
  • Dynamic Views
  • global administrator
  • global synchronization
  • group
  • managed item
  • menus
  • metric family
  • MPLS
  • Multitrend Views
  • Multiviews
  • My Dashboards menu
  • permission groups
  • pingable device
  • product privilege
  • projection
  • reports