The Worst Phones view provides a list of endpoints with the lowest MOS for the selected timeframe. Endpoints are identified by directory number or SIP URI and by their IP address.
The directory number or SIP URI of the endpoint.
The name, MAC address, or host name of the endpoint.
The IP address of the endpoint.
The number of minutes that calls were active on this endpoint during the selected timeframe.
The number of distinct calls placed or received.
The average MOS or Network MOS for all calls to and from this endpoint during the selected timeframe. Unlike the severity reflected in the bar chart, the average is not weighted by the duration of the calls. The contents of this column are determined by your selection in the Metric Type field on the Settings dialog.
A stacked bar chart that adds up to 100 percent. Each severity rating is shown as a portion of that 100 percent and color-coded to match the severity indicators in other reports.
Depending on your selection in the "Show breakdown values as" field on the Settings dialog, these columns display one of the following:
Tip: An Unrated metric indicates that a threshold is disabled, or that the threshold for minimum observations is too high for typical levels of call traffic. Set a lower minimum for observations or assign different thresholds to the endpoints in question.
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