Reporting › Customizing Views › Assign Time Zone and Business Hour Filters to a View

Assign Time Zone and Business Hour Filters to a View

You can filter a view by time zone and business hours. Filtering by time zones and business hours lets you monitor critical business functions during actual business hours in their respective time zones.

You can add multiple business hour views to a dashboard. By focusing the views on critical business sites or functions, you can more precisely identify network anomalies and more quickly troubleshoot performance issues.

You can assign only a time zone filter, or assign a combination of time zone and business hour filters. You cannot assign a business hour filter without first assigning a time zone filter.

• Filtering only by time zone returns a list of the monitored devices in the selected time zone.
• Filtering by time zone and by business hours returns metrics for the monitored devices in the selected zone and hours.

Follow these steps:

1. Open a dashboard that contains the view that you want to change.
2. Click the Edit icon in the view you want to change, and select Edit from the menu.

   The View Settings dialog opens.

3. (Optional) Change the view Title to reflect the purpose of the view, such as business function, time zone, or business hours.

   Note: The Sub Title field reflects your selections for Time Zone and Business Hour.

4. Select the 'Time Filtering: Enabled' check box.
5. Select the Time Zone filter that best represents the geographic location of the business function. The list contains only time zones that are associated with the configured sites for the current tenant.

   Tip: The list offers a "type ahead" feature. As you type the name of the country for a time zone, the list quickly scrolls to the time zones in that country.

6. Select the appropriate Business Hour filter. The options in the list are available only after you select a Time Zone filter.

   The list contains only business hours that are associated with the current tenant. However, it is not filtered by group or item context. If you have selected a context for the view, select the business hours that are associated with the applicable site. Otherwise, the view contains no data.

   Note: A CA Performance Center administrator configures all business hour selections that are available in the Business Hour Filter list.

7. (Optional) Change the context for the view, if necessary.
8. Select the scope of your changes from the Apply Changes field. Select from the following options, which vary depending on the type of dashboard.
   • For All Tenant Users: Saves the changes so that they are only available to users associated with your tenant (possibly the Default Tenant).
   • My User Account: Saves the changes to your user account as a default for this view.
   • My Current Session: Reverts the changes when you log out.

   Note: The availability of these options depends on your user account role rights.

9. Click Save.

   The view is updated based on the new Time Zone and Business Hour filters.