The Worst Locations view shows the pairs of Locations that had the lowest-quality metrics for the data traveling between them. The Worst Locations view provides the following information.
The name of the Location or media device that received the data stream with poor performance metrics. Or, the name of the origination Location, for a data view filtered by a call setup metric.
The name of the Location or media device that sent the low-performing call data to the other Location in the pair.
The call server that handled the calls whose severity breakdown is shown.
The number of minutes that calls were active between this pair of Locations.
The number of distinct calls that ran between this pair of Locations and that also contributed to the “worst” performance metric displayed in the table.
A stacked bar chart that adds up to 100 percent. Each applicable severity rating is shown as a portion of that 100 percent and color-coded to match the severity indicators in other reports.
These columns display the actual severity percentages for the selected quality metric type. Percentages always total 100 percent.
Tip: An unrated metric indicates that a threshold is disabled, or that the threshold for minimum observations is too high for typical levels of call traffic.
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