Use the Top Interface Error Rate view to determine interfaces where transmission problems are occurring. When detected in the inbound direction, errors typically indicate problems with the transmission medium (for example, cable or fiber). Outbound errors indicate problems with the interface hardware. The acceptable rate of errors for any given interface is typically zero (0) errors.
Elevated error rates usually indicate a problem with the transmission medium. For example, the cable, fiber, or interface hardware can cause errors. Each error indicates that the associated packet was dropped during the attempt to transmit or receive it.
Use this view to identify the interfaces with the highest error rates for inbound and outbound traffic on the selected device. Interfaces in the managed item that you selected for drilldown with the highest total error rates during the selected time period are included. Color-coded bar charts indicate severity.
Click the name of an item to see more data from that item.
By default, the Top Interface Error Rate view contains the following information:
Identifies the device whose data is reflected in the view. If an administrator defined an alias for the device item, the alias is displayed. Otherwise, the discovered device name is displayed.
Is the name of the interface.
Is the average error rate as a percentage of all inbound packets on the interface that had errors.
Is the average error rate as a percentage of all outbound packets on the interface that had errors.
You can change several settings for each view on a dashboard. In addition to providing a new title, you can change settings that are related to severity ratings. To ensure excellent performance in a large reporting environment, you can set an upper limit on the number of results that are returned. You can also select another group context for the data.
Follow these steps:
The view Settings dialog opens.
Lets you select whether a total count or an average is displayed in the view.
The lowest value for metrics that are displayed as Moderately Degraded in the view. Applies to the color-coding of gauge charts in gauge/table views.
Default: Depends on the performance metrics reflected in the view. Click Use Defaults to revert to factory defaults.
The lowest value for metrics that are displayed as Critically Degraded in the view. Applies to the color-coding of gauge charts in gauge/table views.
Default: Depends on the performance metrics reflected in the view.
Limits the number of table rows that are returned by the associated database query to preserve monitoring-system performance.
Lets you select the direction of data flow—either into or out of the interface.
Where available, sets the percentage of the reporting interval to which thresholds are applied.
Default: 25%.
Note: The availability of these options depends on your user account role rights.
The view is refreshed to reflect your updates.
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