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Use the Generic Calendar Heat Chart View - IM

The Generic Calendar Heat Chart view lets you build a custom view with similar functionality to the Calendar Heat Chart views. With the generic views, you can select the title, the threshold values for color zones, the metric that is included in the database query, and the group context.

The Generic Calendar Heat Chart view only works with a CA Infrastructure Management Data Aggregator data source.

Follow these steps:

1. Click the Edit icon on the view, and select Edit.

   The Settings dialog opens.

2. Change the following options as required:

   Title

   Appears in the title bar of the view.

   Sub Title

   Appears just underneath the title.

   Default: The type of managed item whose data is displayed in the view.

   Metric Family

   Defines the set of values to collect and report on for a given technology. Determines the values to collect for the devices that are associated with that monitoring profile.

   Note: This view supports only percentage metrics. Metric families that do not provide percentage metrics do not appear in the list.

   Business Week Start

   Lets you select the weekday on which to base the business week pattern-matching algorithm. The pattern is adjusted to count four days after the day you select.

   Default: Monday.

   Metric Value

   Sets the type of metric value to use.

   Note: By default, filtering is enabled to display only metrics that are consistent with the default roll-up strategy. To select metrics that do not conform, clear the Metric Filtering check box. When the selected metrics do not conform, the dialog displays an informational message in the header.

   Business Week Start

   Lets you select the weekday on which to base the business week pattern-matching algorithm. The pattern is adjusted to count four days after the day you select.

   Time Display Format

   Lets you select the time format for the chart, either 12 hours or 24 hours.

   Zone Start

   Lets you change the starting value of each heat zone. The defaults are based on IT industry standards for performance.

   Units are specific to the current metric; for example, the default Red Zone Start value for CPU utilization is 70 %.

3. Select the 'Metric Filtering' checkbox to filter the 'Metric Value' field. Metrics fall into two categories: those that can be counted, such as bits and bytes, and those that provide a gauge of utilization based on a rollup of data. Only those that provide a gauge are suitable for this view.

   When the checkbox is Enabled (which is the default), the 'Metric Value' field displays only those metrics that conform to the needs of a data rollup. You can clear the checkbox to see all possible metrics for the selected 'Metric Family.' Those metrics that do not conform are flagged with a warning.

4. (Optional) Filter the view by time zone and business hours. Such filtering lets you monitor critical business functions during actual business hours in their respective time zones.
   1. Select the 'Time Filtering: Enabled' check box.
   2. Select the Time Zone filter that best represents the geographic location of the business function. The list contains only time zones that are associated with the configured sites for the current tenant.

      Tip: The list offers a "type ahead" feature. As you type the name of the country for a time zone, the list quickly scrolls to the time zones in that country.

   3. Select the appropriate Business Hours filter. The Options in the list are available only after you select a Time Zone filter.

      The list contains only business hours that are associated with the current tenant. However, it is not filtered by group or item context. If you have selected a context for the view, select the business hours that are associated with the applicable site. Otherwise, the view contains no data.

      Note: A CA Performance Center administrator configures all business hour selections that are available in the Business Hour Filter list.

5. Expand the nodes in the Context Settings area and then select the group whose data you want to see in the view. Your selection appears in the 'Current Item' field.
6. Select the scope of your changes from the Apply Changes drop-down. Select one of the following options:
   • For All Tenant Users: Saves the changes so that they are only available to users associated with your tenant (possibly the Default Tenant).
   • My User Account: Saves the changes to your user account as a default for this view.
   • My Current Session: Reverts the changes when you log out.
7. Click Save.

   The view refreshes to reflect your updates.