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Troubleshooting CA ARCserve Central Protection Manager

This section provides troubleshooting information to help you identify and resolve problems that you can encounter when using CA ARCserve Central Protection Manager.

This section contains the following topics:

Cannot Connect to Specified Server Messages Appear when Attempting to Add Nodes

Blank Webpages Appear or Javascript Errors Occur

Web Pages Do Not Load Properly When Logging in to CA ARCserve D2D Nodes

Invalid Credentials Message Appears When Adding Nodes

Invalid Credentials Messages on Windows XP

Access Denied Errors Occur when Adding a Node by IP/Name

Certificate Error Appears When You Log In to the Application

The CA ARCserve Backup Synchronization Process Fails

CA ARCserve D2D Redeployment Operations Fail

How to Troubleshoot Page Loading Problems

Garbage Characters Appear in Browser Windows When Accessing CA ARCserve Central Applications

Nodes Do Not Appear on the Nodes Screen After Changing the Name of the Node

CA ARCserve Central Protection Manager Cannot Communicate with the CA ARCserve D2D Web Service on Remote Nodes

Nodes Are Not Managed After D2D Deployment

How to Set Schedules for Node Data Deletion

CA ARCserve Central Applications Database Services Do Not Start

Multiple Connections Error Occurs When Saving or Assigning a Policy to a CA ARCserve D2D Server

Data Synchronization and Policy Deployment Operations Fail

Troubleshooting Error Numbers

Add New Tab Link Not Launching Properly for Internet Explorer 8, 9, and Chrome

Add New Tab Link, RSS Feeds, and Social Networking Feedback Not Launching Properly on Internet Explorer 8 and 9

Characters from Localized Servers Appear as Garbled Text in the Nimsoft UMP Alarm Console