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Nodes Are Not Managed After D2D Deployment

Valid on Windows platforms.

Symptom:

When I deploy CA ARCserve D2D to a node on a local or remote server, the node is added to the node group but the status is NOT managed.

This problem occurs under one of the following condidtions:

Solution:

To correct this problem, restart the CA ARCserve D2D server and update the CA ARCserve D2D node information in CA ARCserve Central Protection Manager. The status becomes managed.