Valid on Windows platforms.
Symptom:
The following message appears in the Activity Log after the CA ARCserve D2D data synchronization operation starts:
The application cannot log in to the CA ARCserve D2D service.
The following message box appears when you deploy a policy to the node:
Deploy policy failed (failed to connect to the node).
Solution:
This behavior occurs when you uninstall CA ARCserve D2D from the node after it was registered to the CA ARCserve Central Protection Manager server, and then reinstall CA ARCserve D2D manually on the node. This behavior does not occur when you use the CA ARCserve Central Protection Manager deployment utility to reinstall CA ARCserve D2D on the node.
The solution to this behavior is to update the node from the Node screen. To update the node, click the node and then click Update on the pop-up menu. Then complete the required fields on the Update Node dialog.
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