Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest

Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest

You can install and configure AllFusion Harvest Change Manager to support the connector among Service Desk, CA Clarity PPM, and Harvest. You can install the connector on Windows, UNIX, and Linux servers.

Important! All UNIX references refer to both UNIX and Linux, unless noted otherwise.

This section contains the following topics:

Choose the Section for Your Environment

How to Install and Configure Harvest and Service Desk on Windows

How to Install and Configure Harvest and Service Desk on UNIX

How to Install and Configure Harvest on Windows and Service Desk on UNIX

How to Install and Configure Harvest on UNIX and Service Desk on Windows

Create a Key File

Add Entries to the Key File

Customize the bso.xml File

How to Create the Harvest Project from Lifecycle Template

How to Load the Form in to the Harvest Database

How the Form is Loaded in to Harweb

hcrypt, the Harvest Encryption Utility

hidmgr, the Harvest ID File Manager Utility

The bso.xml File