Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › hidmgr, the Harvest ID File Manager Utility

hidmgr, the Harvest ID File Manager Utility

Use the Harvest ID File Manager utility (hidmgr) to add, read, modify, and delete the connector's key file entries. After creating this key file, add the required entries for Harvest and Service Desk to it.

Note: Instructions for running the hidmgr appear in context. This section provides additional details about the utility for your information.

When prompted, enter values for the following:

• Computer name

  Important! For Service Desk, specify the computer name in URL format: http://<computer name>:< port>; for example, http://computer55:8080.

• Product name (HARVEST or SERVICE DESK)
• User ID (user name) for this product on the computer name you specified when prompted earlier
• Password for this user name

The hidmgr utility provides the following options to maintain the connector's key file:

1. Add an entry
2. Remove an entry
3. Update an entry
4. List all computer names
5. Get Password
6. Exit

When you select Options 1 to 5, the utility prompts you to enter required information.