Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with Harvest › How to Create the Harvest Project from Lifecycle Template

How to Create the Harvest Project from Lifecycle Template

Create the Harvest project using the Service Desk Clarity Connector lifecycle template. This project template provides the necessary forms and processes to integrate Harvest with Service Desk and CA Clarity PPM. You can do this from your Harvest server or from the Harvest client application.

• Establish the association between Harvest and Service Desk by creating a Harvest project.
• As the Service Desk analyst, define the Harvest project in Service Desk by creating a Service Desk project CI and entering the name of this Harvest project in the Harvest Project field.

More information:

How Service Desk to Harvest User Tasks are Integrated