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Overview of Support Knowledge Base

The CA Support Knowledge Base is supplied As Is from the CA AppLogic Support team wiki site. The accumulated knowledge was created and maintained solely by the CA AppLogic Support team.

For additional clarification on any instructions or statements in the book, please contact the CA AppLogic Support team.

This section contains the following topics:

Adding drivers to ESX iso

Appliance: Default Interface Firewall Requirements

Application Editor Fails to Open

Application Migration Fails from Local to Remote Grid

Application Stuck Building

AppLogic 3.5 New Features

AppLogic 3.7.14 Installation Issue

AppLogic Best Practices

AppLogic Glossary and Terms

AppLogic Knowledge Library - Backend Functions

AppLogic Knowledge Library - Controller Boot Routine

AppLogic Knowledge Library - Grid Node Boot Routine

AppLogic Quick Guide

AppLogic v3.5 What's New PreBETA Training

AppLogic Volume Manager

AppLogic Resources on YouTube

Backbone Fabric Controller Home

Basic Troubleshooting Procedure of Time Synchronization Issue

BFC: Network Interface Node Scan From – Includes Switch Assignment Details - nwd.pl

BFC Install - Centos Version

BFC UI Login Issue

BFC Upgrade/Rollback Issues

Bypass Proxy for Graphical Console

Check for STP on Backend Network

Clean Up Orphaned IPs On BFC

Command One-Liners for Various Tasks

Command Syntax - Undocumented

Configure Win08 Appliance International Keyboard

Configuring Time and Date for a Different Timezone on an Appliance

Controller Image Creation Failed due to NTP Checking Failed

Convert Appliance to VDS

CPU Assignment in XEN-based Applogic 3.7

Creating New Application_Mon Views in the AppLogic Grid

Custom Console Messages

Database Replication with MySQLR Appliances using VPN Tunnel

Determine if Hotfixes are Installed using dom

Enable LVM Stripping for 3.0.30 and Previous Versions

Explanation of High Availability in AppLogi

Frequently Asked Questions - Customer Support

Filer Status Internal Condition (SCR2301)

Grid Creation Notes

Guide to Increase Volume Size

Guide to Troubleshooting Stuck Volumes - Extended

Guide To Troubleshooting Stuck Volumes

How AppLogic Handles NIC failures - Network HA

How To Apply AppLogic Hotfixes

How to Check Appliance Console During Boot

How to Clean Heartbeat Service Files from Node

How To Clear IPMI User Slot to Add BFC Power User

How to Convert a Red Hat Based Managed app to VDS in 3.x

How to Correct BFC Status Initializing Errors in the BFC

How to Create and Attach Volume Streams to hoop, nbd, and md Devices

How To Create a Managed SUSE 11 Appliance

How to Create and Attach Volume Streams to hoop, nbd, and md Devices

How to Create Fedora 10 64 bit Appliance in AppLogic 3.1

How to Download from FTP Server Directly to Grid Controller

How to Manually Repair Controller Volume

How to Measure the Volume Workload from dom0

How to Reinstall Individual Catalog Classes

How to Replace BFC and Controller Server SSL Certificate

How to Replace Corrupt Controller Boot Volume

How to SCP/sFTP files to the Filer Application or Any Managed Appliance

How to Set Up AppLogic LDAP or Active Directory Config for Global Users

How to Set Up RDP for Windows Server 2008 Appliances

How to Troubleshoot, Manually fsck and Replace the Meta Volume

How to Upgrade domU Kernel

HyperThreading and AppLogic

Importing VMware OVA files into an AppLogic Grid

MAC Addresses - How Applogic Generates Them

Major Grid Crash Recovery, Controller Boot Volume Corrupted

Mounting a .Boot Volume from Another Appliance - Grub Reinstall

Mounting Volumes as a Block Device on Controller

Network Connection Errors Caused by Incorrect Switch Setting

Network HA + VLAN Tagging Guide

Network Performance Problem with Adding New Nodes to AppLogic 3.1 Grid with hf2668 (Bandwidth Oversubscription)

Performance Testing - Drive and Network Speed

Procedure for Restoring From a BFC Mnesia Backup

Read Only File System on Application - VDS - .boot Device

Recompile Kernel for Enabling Quotas

Remove a IP sub pool from BFC using the CLI

Remove Server with the BFC CLI

Remove RAID from Running Grid / Removing Nodes for Maintenance AppLogic 3.x

Removing Junction Points

Rollback BFC to Restore Previous Version - Shortcut

Root Cause of 3THA: HA Check Failed - Other Operation Currently in Progress

Running but Needs Attention Grid State after BFC Upgraded to 3.7

Sample of Troubleshooting App Migration Issue

SCR 9266 - Unable To Add IP Address

Screen Survivial Guide

Setting Grid or Controller Parameters

Simple Utility for Installing or Uninstalling MegaCli, and Basic NCQ Operations for LSI/Megaraid Based Disk Controllers

Skip fsck of dom0 on Bootup

Steps for Proper Shutdown and Startup of Controller Before and After Maintenance

Sysprep

Time Zone Management

Troubleshooting Guidelines

Troubleshooting on Graphic Console Login Failure

Troubleshooting Tips

Tuning the Controller

Understanding Application Descriptor Files

Updating Dell BIOS via DRAC Access

Upgrading Appliance Kernel

Various Lock File Locations

Where to Find Useful Stuff in AppLogic

Work-around for AppLogic Microsoft Product Key Injection Utility for Windows 2012

Working with Application Volume Streams - ctlmeta

Working with Controller Volume Streams - 3tsrv sd get

Working with Controller Impex Volume