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Application Editor Fails to Open

This describes problems encountered when working on customer issue - App Won't Open For Edit.

The symptom was that Application editor would not open for one specific application (not other applications) and user was logged out from UI. No error message was displayed to indicate why.

The problem was occurring only when using Firefox and Chrome browsers, but not when using Internet Explorer.

Soon after application name was clicked in UI this error popped up and user was logged out from UI:

"You have been loggedo ut. Press [OK] to go to the login screen"

The reason turned out to be the corrupted descriptor file for one of the appliances in the application (these descriptor files in this case of Applogic 2.9 are located in /var/applogic/apps/<application_name>

directory on grid controller). After removing one garbage character from that descriptor file the problem went away.

So when seeing the problem similar to this one, open every descriptor file in the application directory and look for any garbage characters in them and remove them if possible.