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Screen Survivial Guide

Summary of the case:

For our customer's application, we need to have three ip addresses. Two are in the same vlan, the other is in another vlan.

VLANs:

2000 range 172.24.200.0 /22

2001 range 193.191.64.0 /21

Both ranges are defined on the bfc, vlans are added and correct. When I configure my application, I can select both vlan2000 and vlan2001 for my raw interfaces. However, when I select vlan2001 and I enter ip193.191.64.4, he says that the ip address is not in the correct range for this vlan. The same operation for vlan 2000 works perfectly. Here I also have a dropdown list of available ip's, which I don't have with the vlan2001 selection. The grid controller itself is in VLAN2000.Not sure what's going wrong here. Any help would be appreciated.

We have investigated in our Lod machine found its an bug with UI. It’s an UI Validation error in AL 3.7 version.(SCR :9266) (HF9266 released for 3.7)

So we have tried with command line in the desc file it works.

Here are the steps we tried for the following error

Work Around Steps:

1. SSH the controller and type
2. Cd /var/applogic/apps/appname/
3. vi package.desc file
4. Add the line main.<interface_name>=> _net.Vlan=2001.193.191.64.5
5. Save the file
6. Restart the application works fine.