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How to Assign and Update Alerts

As an operator you can update alerts and notify other users. Your administrator sets the features available to you. If a feature is not available, contact your administrator.

Use the following scenario to guide you through the process:

Process flowing alert update options

  1. Assign an alert to a user to resolve the issue.
  2. Acknowledge or unacknowledge the alert.
  3. Add an alert annotation.
  4. Clear an alert.
  5. (Optional) Update the alert attributes.
  6. (Optional) Exempt alerts.