Alert Management Overview › How to Assign and Update Alerts › Create or Modify Alert Annotations

Create or Modify Alert Annotations

Annotations are comments that can track the steps to resolve the situation that caused an alert.

Note: This feature is available only if you have appropriate access privileges. For more information, contact your CA SOI administrator.

For information about annotating multiple alerts at the same time, see Update Alert Attributes.

Follow these steps:

1. Click the alert to annotate.

   Note: If you want a larger detail window, right-click the alert and select Alert Detail.

2. Scroll down to the Annotations section on the Alert Details tab, and click the plus sign icon (+) to open the section.

   A small toolbar and a container for multiple annotations appear.

3. Complete one or both of these actions:
   • Click Adds a new annotation , enter text in the dialog that opens, and click OK.
   • Select the annotation to modify, click Modifies the selected annotation , update the text in the dialog that opens, and click OK.

   Note: You can also print the annotations and export them to a CSV (comma separate values) file. Click the Print or the Export icons in the Annotations section.