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Update Role Parent Ticket Advanced Functions

The Request Parent ticket provides the following Advanced functionality:

Add Comment

Manually add a comment to the ticket.

Add Attachment

Add an attachment or URL to the ticket.

View Transaction Log

The transaction log provides a history of the ticket-related actions executed since the creation of the ticket.

View Parent

Opens the current ticket's parent's ticket.

View Initiators

View of list of the users who launched this ticket.

View Children

Opens a table which provides you with information concerning all the nodes/leaves that are located below the current ticket. For the Request Parent ticket, this means that you can view information concerning the link's Approver tickets.

View Role

Opens the Role's card. In this case the review is limited to the role and you cannot access the users' cards.

More information:

Add Comment

View Transaction Log

Add Attachment

View [Entity]