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View Transaction Log

The transaction log provides a history of the ticket-related actions executed since the creation of the ticket.

The View Transaction Log table provides the following information:

Date

The date when the transaction took places.

User

Full user name.

Action

The type of action taken.

Message

A full description of the action taken.

To view the campaign's transaction log

  1. Click Advanced at the bottom of the Ticket Properties Form.
  2. Click View Transaction Log.

    The View Transaction Log table opens in a separate browser window.

  3. Click Close to close the pop-up.