In a three-tier distributed deployment, each DSA is installed on a separate server. To upgrade a DSA on a dedicated Windows server or virtual machine, complete the steps in this topic.
Before You Begin: Verify that the installation server meets the following requirements:
Note: If you have a Linux DSA, contact your CA Support Availability Manager or Sales Account team to inquire about obtaining a Windows-based DSA.
Follow these steps:
A check verifies that the server has a supported version of the Java Runtime Engine (JRE) installed. If the check fails, an error message opens. You cannot launch the installation or upgrade program until this problem is corrected.
If the server passes the Java prerequisite check, the program starts and the language selection screen opens.
The License Agreement screen opens.
Prerequisite tests are run to identify problems on the server. If a problem is found, an error message opens. A critical problem causes the program to exit. A Pre-requisite Check Warning message or other warning message opens for non-critical problems, which gives you the option to make corrections now or after the installation or upgrade is complete.
The upgrade can proceed only if the previous software version is supported for the upgrade. If you do not have a supported software version installed, upgrade to a supported version before you proceed.
Once the server passes the required checks and you close any warning messages that appear, the Choose Install Folder screen opens. This screen displays the original root installation path as the default setting.
Important: If you do not use the original installation path, the upgraded software will not run properly.
If the program does not find certain expected directories in the installation path, an error message opens and the upgrade stops. This problem does not occur when the previous software installation is fully functional.
The Select a Location for the MySQL Data Directory screen opens after a moment. This screen shows the original installation path for the MySQL data directory.
The Folder Selected Is Not Empty message also opens, which asks you to verify that you have backed up the directory contents.
Important: If you do not use the original installation path, the upgraded software will not run properly.
The Select a Location for the MySQL Temp Directory screen opens, which shows the original installation path for the MySQL tmp directory.
Important: If you do not use the original installation path, the upgraded software will not run properly.
MySQL51 is configured, then the Pre-Installation Summary screen opens.
The Installing DSA screen opens, which shows the progress of the upgrade. When the upgrade is complete, the Install Complete screen opens. This screen tells you whether any errors occurred during the upgrade.
The upgrade program closes. The DSA is upgraded and the DSA services are restarted.
The migration of DSA database table data begins as soon as the CA NFA DSALoader service restarts. The DSA_Install log lists the tables as they are migrated. Nine tables are migrated for each agent or interface. If you have many agents and an extensive amount of stored data, migration may continue for some time.
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