Upgrade the NFA Console

Install the Software › Upgrade a Distributed Deployment › Upgrade the NFA Console

Upgrade the NFA Console

Distributed deployments use separate servers for the NFA console, Harvesters, and any DSAs in the deployment. Complete the steps in this topic to upgrade the NFA console on a dedicated Windows server or virtual machine.

Before You Begin: Verify that the server meets the following requirements:

The server is upgrade-ready as described in Verify Preparation of the Windows Servers.
The Harvester servers have been upgraded.
If you have a three-tier architecture deployment, the DSA servers have been upgraded.
If you are upgrading from CA NetQoS ReporterAnalyzer 9.0.1, the NetQoS Reporter/Analyzer Pump service on the NFA console server remains stopped after the Harvester upgrades.

Follow these steps:

Log in to the NFA console server as a user who has administrator privileges for the system and for CA Network Flow Analysis.
(Three-tier architecture only) Verify that the DSAs have picked up all the 15-minute data from the NFA console server:
1. Locate the following directory on the NFA console server: <install_path>\reporter\datashare\data\<DSA_server_IP_address>
2. Verify that the directory does not contain .csv files. If .csv files are present, wait until the files are gone. Once you stop the pump service, the .csv files should be gone within 15 minutes.
Start the upgrade: Double-click the RAConsoleSetup9.1.3.exe file in Windows Explorer on the NFA console server.
A check verifies that the server has a supported version of the Java Runtime Engine (JRE) installed. If the check fails, an error message opens. You cannot launch the installation or upgrade program until this problem is corrected.

If the server passes the Java prerequisite check, the program starts and the language selection screen opens.
Verify that the appropriate language is selected, then click OK.
The Welcome screen opens.
Click Next in the Welcome screen.
The License Agreement screen opens.
Review and accept the license agreements:
1. Read the NFA console license agreement and scroll down.
2. If you want to continue under the terms of the NFA console license agreement, click the option to accept it This option is activated when you scroll to the bottom.
3. Click Next.
  The Third-Party License Agreement screen opens.
4. Read the third-party license agreement and scroll down.
5. If you want to continue under the terms of the third-party license agreement, click the option to accept it. This option is activated when you scroll to the bottom.
6. Click Next.
  Prerequisite tests are run on the server, as described in Troubleshooting. If the server fails any noncritical tests, the Pre-requisite Check Warning message opens. If the server fails the test to verify the presence of the Service Control command, a separate error message opens.
If the Pre-requisite Check Warning message opens, review the test results:
1. Correct the problems now or wait until the upgrade program finishes. For more information about the warnings, see the Troubleshooting section.
2. Click OK to close the message.
  A test verifies that the installed version of CA Network Flow Analysis is supported for upgrade. The Upgrading Existing Installation message opens when the verification is complete.
Review the Upgrading Existing Installation information.
1. Verify that the version information is correct in the Upgrading Existing Installation screen that opens. The message reports the existing CA Network Flow Analysis version and the post-upgrade version.
2. Click OK to close the message.
  The Upgrading Existing Installation message reopens and reports the root installation path. The upgrade program always uses the original path. The default path is C:\CA\NFA.
3. Review the path information in the new Upgrading Existing Installation message.
4. Click OK to close the message.
The Choose Install Folder screen opens.
(Optional) Click Choose to change the program installation location when prompted or enter a new path manually.
The default location is C:\CA\NFA. We recommend that you install CA Network Flow Analysis components on a nonsystem drive that you have set up for CA Network Flow Analysis. Use the same installation path for the Harvester and console servers.

The Pre-Installation Summary screen opens after a moment.
Review the pre-installation information, then click Install.
The Installing NFA screen opens. Progress is shown in the status bar and messages. When the NFA console upgrade is complete, the Install Complete screen opens and reports any errors.
(Optional) If errors occurred during the upgrade, see the installation log: <install_path>\NFA_Install_<timestamp>.log.
Exit from the upgrade program:
1. Select one of the restart options:
  - Yes, restart my system: Restart the system as soon as you click Done.
  - No, I will restart my system myself: Defer the restart to be performed manually.
2. Click Done.
  The upgrade program closes after a moment. If you selected the option to restart now, the system restarts and the upgrade is finalized.
  
  If you upgraded from ReporterAnalyzer 9.0.1, DSA database migration may continue for some time. Reports will have limited access to historical (15-minute) data until the migration is complete.

Note: The revision history shows that the software is upgraded to the correct version. To display the revision history, complete the following substeps:

Start MySQL by entering the following command in a Command Prompt window: mysql
Display the revision history by entering the following command:
select * from revision_history

Next: Complete the post-upgrade tasks.