Verify Preparation of the Windows Servers

Preparing Windows Servers › Verify Preparation of the Windows Servers

Verify Preparation of the Windows Servers

Before you begin the upgrade, verify that the following conditions are met. Failure to comply with these requirements can result in data loss, increased down time, software conflicts, or a failed upgrade.

Verify that the installation servers have fully operational installations of CA Network Flow Analysis software that is supported for upgrade. Verify that the correct versions of the following software are installed:
- CA NetQoS ReporterAnalyzer or CA Network Flow Analysis components on the standalone system or distributed servers
- CA Performance Center: Verify that the product is registered as a data source for CA Performance Center or CA NetQoS Performance Center before you upgrade. Registration is required to perform some configuration and administration tasks.

Verify that the Windows servers meet the requirements in the following table.

Standalone Server	Distributed NFA Console Server	Distributed Harvester Server	Distributed 3-Tier DSA Server

Upgrade executables are downloaded to the servers
Windows operating system requirements are met
Static IP address is assigned to each server. Set the Harvester server IP address to match the flow export destination that is assigned to each router.
Supported version of JRE and .NET Framework are installed *
(Recommended) Remote Desktop connection is enabled to allow remote access
(Recommended) Supported browser is installed **
Firewalls are configured
(Recommended) Flash Player and Reader are installed **
IIS, COM+, and ASP are installed [Windows Server 2008 or 2003] **
SNMP is configured (Windows Server 2008 or 2003] **
Community name is configured
IPv6 addresses are disabled (Windows Server 2008 systems)
DEP is configured
The following third-party software is disabled until the upgrade is complete: Antivirus, server monitoring, and maintenance software. If you enable antivirus scans later, exclude the CA Network Flow Analysis installation path and its subdirectories.
Services are stopped, databases are backed up, and services are restarted

* The upgrade program either does not open or does not complete successfully unless this requirement is met.
** If the server fails to pass this check, a warning message opens.

General Notes:

Stop other programs from running during the installation or upgrade.
Restart all servers to ensure that all the installed operating system patches are applied.
Ensure that no one else is logged in to the server during the installation or upgrade.

Localization Notes:

To support non-Latin characters such as Japanese and Simplified Chinese, any command line clients that you use for installation must be configured for UTF-8 encoding. If UTF-8 encoding is not enabled, these characters may not display properly.
The appropriate language packs are required for localized deployments.
Regional Settings must use a period (.) to indicate a decimal value. If your deployment is localized to French, change the decimal symbol to a period in the Region and Language: Customize Format dialog.