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Stop Services on Windows Servers

To prepare for backing up the databases, stop the services on all of the Windows servers in your CA Network Flow Analysis deployment.

Follow these steps:

  1. Log in as a user who is a member of the Administrators group.
  2. Open the Services window: Click Start, Control Panel, Administrative Tools, Services.
  3. Stop the Harvester service (NetQoS Harvester service or CA NFA Harvester) on each Harvester server.
  4. Wait 15 minutes for data file processing to complete.
  5. Stop the ReporterAnalyzer or CA Network Flow Analysis services on each Windows server:

9.0.1 Service

Standalone

Harvester

Console

DSA

NetQoS Management Server

Yes

Yes

 

 

NetQoS MySql51

Yes

Yes

Yes

Yes

NetQoS NQMySql51

Yes

Yes

 

 

NetQoS Reaper

Yes

Yes

 

 

NetQoS ReporterAnalyzer DSA Loader Service

Yes

 

 

Yes

NetQoS Reporter/Analyzer General Services

Yes

 

Yes

 

NetQoS Reporter/Analyzer Pump Service

Yes

 

Yes

 

NetQoS Reporter/Analyzer Query Services

Yes

 

Yes

 

NetQoS Reporter/Analyzer Report Service

Yes

 

Yes

 

NetQoS Reporter/Analyzer Watchdog

Yes

 

Yes

 

NetQoS Reporter Manager Service

Yes

 

Yes

 

9.1.00 or 9.1.1 Service

Standalone

Harvester

Console

CA NFA Collection and Poller Webservices

Yes

Yes

 

CA NFA DMS/SNMP Proxies

Yes

Yes

Yes

CA NFA Harvester Data Retention

Yes

Yes

 

CA NFA Harvester File Pump Web Service

Yes

Yes

 

CA NFA Poller

Yes

Yes

 

CA NFA Reaper

Yes

Yes

 

CA NFA RibSource

Yes

 

Yes

NetQoS MySql51

Yes

Yes

Yes

NetQoS NQMySql51

Yes

 

Yes

NetQoS Reporter Manager Service

Yes

 

Yes

NetQoS Reporter/Analyzer General Services

Yes

 

Yes

NetQoS Reporter/Analyzer Pump Service

Yes

 

Yes

NetQoS Reporter/Analyzer Query Services

Yes

 

Yes

NetQoS Reporter/Analyzer Report Service

Yes

 

Yes

NetQoS Reporter/Analyzer Watchdog

Yes

 

Yes

The services and data collection stop. The data files are processed within 15 minutes.

  1. Check the following directory on the NFA console server:

    <install_path>\Netflow\datafiles\HarvesterWork

    When the HarvesterWork folder is empty, you can back up the database.

    The services are restarted automatically during the upgrade process.