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Approval Root Ticket Advanced Functions (Role Definition)

The Role Definition Approval Root ticket provides the following Advanced functionality:

Add Comment

Manually add a comment to the ticket.

Add Attachment

Add an attachment or URL to the ticket.

View Transaction Log

The transaction log provides a history of the ticket-related actions executed since the creation of the ticket.

View Children

Opens a table which provides you with information concerning all the nodes/leaves that are located below the current ticket. For the Approval Process Root ticket, this means that you can view information concerning the Approval Processes' Main Request Parent ticket.

View Statistic

Provides the status of all the children tickets.

More information:

Add Comment

Add Attachment

View Transaction Log