Incidents › Incidents Overview › How to View and Manage Incidents

How to View and Manage Incidents

Use the Incident List page to view incidents assigned to yourself, reported by you, or reported by others.

From this page, you can do the following:

• Log new incidents.
• Assign resources to incidents.
• Modify contact information.
• Set the incident priority.
• View project and task associations.
• Add incident notes.
• Convert Incidents in to planned work.

To view a list incidents

1. Select Incidents from the Demand Management menu.

   The Incident List page appears.

2. Click the following tabs to view particular incidents:
   • Assigned to Me
   • Reported by Me
   • Reported by Others

More information:

Types of Incidents

View Newly Assigned Incidents from the Notifications Portlet