Incidents › View Newly Assigned Incidents from the Notifications Portlet

View Newly Assigned Incidents from the Notifications Portlet

IT workers may receive notifications when an IT manager assigns work on an incident. Use the Notifications portlet on the Overview: General page to see if you have received any incident notifications.

To view newly assigned incidents

1. Select General from the Personal menu.

   The Notifications portlet displays along with other portlets. The number of incident notifications you have received are displayed.

2. Click the Incidents link in this portlet.

   The Organizer: Notifications page appears.

Note: See the Common Features and Personal Options User Guide for more information.