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Product Update

Online Method

Problem:

Identifying and acquiring new product content and updated code is difficult without an automatic update capability.

Solution:

An Administrator configures CA User Activity Reporting Module to update itself through a direct Internet connection using the Subscription Service. Even though CA User Activity Reporting Module is on a protected network, it updates properly through a single firewall port.

Procedure

More Information

Configure an Online Subscription Proxy

Configure a Subscription Client

Configure Proxy Lists

Select Modules for Online Subscription

Set a Subscription Schedule

For an overview of the update process, see:

The Subscription Service

How Subscription Works

For planning suggestions, see:

How to Plan Subscription Updates

Subscription Architecture

Offline Method

Identifying and acquiring new product content and updated code is difficult without an automatic update capability.

Purpose:

Your organization is on an ‘air-gap’ network that is physically separated from the Internet.

Solution:

Your Administrator can configure a server on the Internet-attached network to download product content and code updates. After the download, the Administrator can burn the downloaded files to CD, walk this CD across the 'air-gap,' and install the CD in the CA User Activity Reporting Module soft appliance. CA User Activity Reporting Module recognizes and applies the updates immediately.

Procedure

More Information

Configure an Offline Subscription Proxy

Configure a Subscription Client

Configure Proxy Lists

Download & Select Modules for Offline Subscription

Set a Subscription Schedule

For an overview of the update process, see:

The Subscription Service

How Subscription Works

For planning suggestions, see:

How to Plan Subscription Updates

Offline Subscription Architecture

On Demand Method

You can invoke an off-schedule product update.

Purpose:

You may need to restart an incomplete update or you may want a product update before the next scheduled update.

Solution:

Your Administrator can invoke a product update manually.

Procedure

More Information

Start an On-Demand Update

For background information, see:

About On-Demand Updates