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Test CA SOI Connection

You can test the CA SOI connection after configuring the server settings in CA Process Automation.

Follow these steps:

  1. Start the CA Process Automation Management Console.
  2. Click User Requests.

    The User Requests pane opens.

    Note: If the pane does not open, recycle the console. Changes may not have been applied from a previous operation.

  3. Expand CA Remedy Gateway, right-click TestSSAServersConnection, and select Start Request.

    The Start Request page opens.

  4. Click Finish.

    The request displays on the Start Request Instances pane.

  5. Click Refresh.

    A State value of Completed indicates a successful CA SOI configuration.