Integrating with BMC Remedy › How to Configure a BMC Remedy Integration › How to Configure BMC Remedy Integration Components › Configure and Test CA SOI Connection › Configure CA SOI Server Settings

Configure CA SOI Server Settings

You configure the CA SOI server settings in CA Process Automation to enable the connection between the two products.

Follow these steps:

1. Start the CA Process Automation Management Console.
2. Click User Requests.

   The User Requests pane opens.

   Note: If the pane does not open, recycle the console. Changes may not have been applied from a previous operation.

3. Expand CA Remedy Gateway, right-click SSAServerConfiguration, and select Start Request.

   The SAM Parameters page opens.

4. Complete the following fields and click Next.

   SSA Web Services Hostname

   Defines the SA Manager host name.

   SSA Web Services Port

   Defines the SA Manager and web services port. This port is 7090 by default.

   SSA Username

   Defines a valid user name to access CA SOI.

   SSA Password

   Defines the password for the user that is defined in the SSA Username field.

   The Start Request page opens.

5. Click Finish.

   The request displays on the Start Request Instances pane.

6. Click Refresh.

   A State value of Completed indicates a successful CA SOI configuration.