An agent is a component that you install on multiple hosts in each environment. After you install an agent on a host, you configure a touchpoint (a logical entity) that associates the current environment with the agent host.
Agents support the running of processes. Processes are composed of operators. Most operators run on the Orchestrator. When an operator runs on an agent host, it does so at the direction of the Orchestrator and it returns the results to the Orchestrator. The Orchestrator runs the main process.
To ensure that an agent host is always available for processing, you associate multiple agent hosts to a single touchpoint. A touchpoint associates one or more agents with a specified environment. Content designers typically target an agent host by targeting its touchpoint.
To run operators on remote hosts that have no agent, associate an agent with proxy touchpoints or host groups. Operators can run on a remote host with no agent when an SSH connection is configured from the agent host to the target remote host. To run on a remote host, operators target the proxy touchpoint.
For information about how to configure failover (priority settings) or load balancing among agents that are associated with the same touchpoint, see Administer Touchpoints.
For information about establishing SSH connections, see Administer Proxy Touchpoints and Administer Host Groups.
This section contains the following topics:
Configure Agents to Support Operator Targets
Install an Agent Interactively
Configure the Contents of a Selected Agent
Remove Quarantine from an Agent
Identify the Installation Path of an Agent
Manage the Decommissioning of a Host with an Agent
How to automatically Upgrade Agents through CA Process Automation Content
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