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Remove Quarantine from an Agent

Once the quarantine period is over, remove the quarantine from the agent.

Follow these steps:

  1. Click the Configuration tab and expand the Agents node.
  2. Click the quarantine agent for which you want to remove the quarantine, and click Lock.
  3. Right-click the agent, and click Remove Quarantine.
  4. Click Unlock.

    The Unsaved Data dialog opens asking if you would like to save changes.

  5. Click Yes.

    The lock modifier for the agent base icon is removed. The quarantine modifiers for the agent and associated touchpoint or host group base icons are replaced with the active icon modifier.

    itpam--ActiveAgent--ICO