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Quarantine an Agent

Quarantining isolates an agent from incoming or outgoing network traffic from CA Process Automation. Operators cannot be executed on a quarantined agent. Quarantine an agent whenever you want to prevent it from being a CA Process Automation operator target.

Follow these steps:

  1. Click the Configuration tab.
  2. Expand the Agents node.
  3. Select the agent you want to quarantine and click Lock.
  4. Right-click the agent and select Quarantine. The quarantine modifier is added to the locked agent base icon.

    itpam--QuarantinedAgentIcon--ICO

  5. Click Unlock.

    The Unsaved Data dialog opens asking if you would like to save changes.

  6. Click Yes.

    The quarantine modifier is displayed for the touchpoint or host group associated with the quarantined agent.