Customizing Your Business Views › Working with Components

Working with Components

You can establish connections in Unicenter MP to various CA NSM components to gain access to the data and functionality provided by those components. You can also establish connections to other CA products for a view of interfaces and data provided by those products. You can connect to the following CA NSM components and other CA products to view and take action on data from these components and products in the Knowledge Library:

• CA eHealth
• CA Spectrum
• Agent Technology
• Alert Management
• Event Management
• Service Desk
• Service Metric Analysis
• WorldView

You can establish connections to the following Unicenter NSM components and other CA products to gain access to data provided by these components and launch component and product interfaces from the Portal Explorer:

• Active Directory Explorer
• Wily Introscope
• Unicenter Configuration Management
• Unicenter NSM Knowledge Base
• Unicenter Systems Performance

More information:

Working with Unicenter WorldView

eHealth Integration with Unicenter MP

Working with Unicenter MP Notification

Working with Unicenter Service Desk

Working with Unicenter Service Metric Analysis

Working with Unicenter Event Management

Working with Unicenter Alert Management

Working with Unicenter MP Reports

Working with SPECTRUM

Working with Agent Management

Additional Component Integrations