Customizing Your Business Views

This section contains the following topics:

Why You Need Unicenter Management Portal

CleverPath Portal Technology

Users, Workgroups, and Security Profiles

Scoreboards and Dashboards

Unicenter MP Administration

Workplace Templates

Working with Components

Why You Need Unicenter Management Portal

Unicenter Management Portal (Unicenter MP) delivers a consolidated view of enterprise management information provided by CA NSM components and other CA products using the familiar web portal model.

Unicenter MP complements CA NSM advanced visualization by doing the following:

Delivering a process-oriented view of enterprise management information, focusing on intelligent delivery
Personalizing and tailoring information to the needs of each user
Providing an additional layer of access security to the management infrastructure

Unicenter MP helps to expose enterprise management information by means of the Web to a very broad audience, including network and systems administrators, performance groups, customers, business partners, and inside users. The portal's lightweight HTML-based interfaces provide fast and secure access to the information within and outside of the enterprise.

A new generation of Internet-based technologies introduces new challenges and opportunities. In Unicenter MP, you can tailor enterprise information to address the business needs of specific users. For example, Unicenter MP lets you provide access for the following users to information that is relevant to their business needs:

Business customers, who routinely use the Web for other purposes, expect service providers to use the same technology to inform them of service level agreements, critical problems, status of specific resources, and simple tests they can use to verify service availability.
Business partners need to be able to exchange enterprise management information between enterprises.
Traditional CA NSM users (for example, enterprise management groups or network administrators) need to share information with other groups within the enterprise (for example, performance groups, application groups, IT managers, Business Executives, users, and so on).

Unicenter MP provides a clear, real-time view of information that makes it easy to understand how IT affects a particular business unit or application. It eliminates users from viewing lengthy status reports that do not apply directly to them in order to find information.