Important! If Harvest and Service Desk are installed on the same UNIX server, perform this step. However, if Harvest and Service Desk are installed on two different UNIX servers, perform these steps on the Harvest-UNIX server only.
You must restart the Harvest broker for the environment variable changes to be recognized by Harvest.
To restart the Harvest broker on the Harvest-UNIX server
bkrd -shutdown
bkrd
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