Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM › How CA Clarity PPM is Set Up › CA Clarity PPM Setup Procedures

CA Clarity PPM Setup Procedures

How you set up the connector depends on the version you have installed. The following table describes how to set up for each release.

If you have the Connector: Unicenter Service Desk/Harvest add-in installed on CA Clarity 7.5.3 or 8.0 and you upgrade to CA Clarity PPM or CA Clarity 8.1, you must re-install the add-in.

You must download and install the add-in for CA Clarity PPM or CA Clarity 8.1 manually. This add-in cannot be used with prior versions of CA Clarity.

More information:

Preparing CAI Processes for Redeployment (Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed)