Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM › How CA Clarity PPM is Set Up › CA Clarity PPM Setup Procedures › Setup for CA Clarity PPM 13.x, 12.0, or CA Clarity 8.1

Setup for CA Clarity PPM 13.x, 12.0, or CA Clarity 8.1

This section describes the steps required to install the add-in so that the content is available to Clarity users. You must complete these steps on your Clarity application server.

The following instruction sets describe how to set up for CA Clarity PPM 13.x and 12.0. The instructions also apply to CA Clarity 8.1, but the following naming differences between versions have occurred:

Setup for CA Clarity PPM releases greater than 13.1

If you are using this add-in with a CA Clarity PPM release greater than Release 13.1, see the Installation Guide for information about installing an add-in.

Setup for CA Clarity 8.1 through CA Clarity PPM Release 13.1

The following process explains how to install an add-in on a Clarity server:

1. Download the add-in.
2. Extract the JAR file to a directory on the application server.
3. Stop the CA Clarity Application (app) and CA Clarity Background (bg) services.
4. Install the add-in.
5. Start the app and bg services.
6. (Existing add-in installations only) Apply the add-in.
7. (Existing add-in installations only) Publish the applied add-in items.

Important! If you are upgrading from a previous version of Clarity to CA Clarity PPM 13.x, 12.0, or CA Clarity 8.1, you must reinstall the add-in. Before reinstalling, make sure that you cancel or delete all active process instances and put process definitions in draft mode.