CA Clarity PPM includes optional components named add-ins that extend CA Clarity PPM features. The Connector: Unicenter Service Desk/Harvest add-in includes processes, views, objects, tabs, lookups, pages, and portlets that allow CA Clarity PPM to integrate with Service Desk and Harvest. Your CA Clarity PPM administrator must install this add-in during the installation of the connector.
Note: Contact your CA Clarity PPM administrator or see the Administration Guide for more information.
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