Installing and Configuring the Connector for CA Unicenter® Service Desk and CA Software Change Manager for Distributed with CA Clarity PPM

You can install and configure CA Clarity PPM to support the connector among Service Desk, CA Clarity PPM, and Harvest. You can also set up CA Clarity PPM access rights and maintain CA Clarity PPM. All of the procedures should be done by your CA Clarity PPM administrator.

This section contains the following topics:

How CA Clarity PPM is Set Up

How Service Desk is Set Up

How Harvest is Set Up

How to Execute CA Clarity PPM Administrative Tasks