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Add a User

When adding a user, you can:

Follow these steps:

  1. Click Add New in the Users page.

    Note: The mandatory symbol on this and other windows and pages indicates a mandatory field.

  2. Complete the fields on the page. The following fields are not self-explanatory:
    User ID

    Enter the ID for the user.
    Limit: 20 characters

    Note: User ID is case-sensitive.

    Password

    Enter the password for accessing CA Business Service Insight.

    Limit: 3 to 10 alphanumeric characters without spaces.

    Note: Passwords are case-sensitive.

    Preferred language

    Select the interface language for this user.

    Default: Browser language

    Preferred culture

    Specifies the date format that the interface displays for the user.

    User status

    Select whether the user is currently Active or Inactive.

    Note: Only active users can access CA Business Service Insight.

    Notification messages

    Select Don't Show to prevent the display of notification messages. Select Close After to set the amount of time the notification messages display before closing.

    Note: Notification messages are pop-up messages that can appear after update operations that notify the user that the operation was successful.

  3. Select the user groups, contract parties, and roles to assign to the user. Click one of the option, and click the left arrow icon.

    Note: If you grant the user full access to all contract parties and groups, do not select contract parties.

  4. Click Save.

    CA Business Service Insight creates the user account and grants the selected access rights to the user.

Note: Users can change their own password, time zone and notification message settings. Changes are done from the User Preferences page. For more information, see Customizing User Preferences.