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Save Metrics as a New Service Level Template in Service Level Templates

Metrics in one Service Level Template can be used to create a new Service Level Template.

Creating a new Service Level Template using metrics from an existing Service Level Template is performed from the Service Level Template Details page All Metrics tab.

Follow these steps:

  1. In the Service Level Templates page, click Open Metrics button next to the Service Level Template whose metrics you want to use.

    The Service Level Template Details page All Metrics tab opens.

  2. Select the check box next to the metrics you want to use and click Save as Service Level Template.

    A Service Level Template Details page opens.

  3. Modify parameters in all tabs as necessary. For more information, see Creating a Service Level Template from Scratch.