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Upgrade CA Automation Suite for Clouds with the Service cartridge

Before you start upgrading, rename all the existing service cartridge folders with a suffix, _old. This step prevents conflict among the new files that you are going to deploy.

Note: For information about the contents of the folder, see the Installation Worksheet.

Follow these steps:

  1. Log in to the server where CA Service Catalog is installed.
  2. Download the cartridge from the CA Technologies support website.
  3. Extract the CA Automation Suite for Clouds for VMware View - CA ASC VMware VDI.zip file and copy the CA ASC VMware VDI folder to the %USM_HOME%\filestore\contentpacks folder on the CA Service Catalog server.
  4. Open a Command Prompt window, change directory to %USM_HOME%/filestore/contentpacks/CA ASC VMware View Grid Services.
  5. Run DeployVMwareView cartridge.cmd.
  6. Type the tenant ID at the following prompt:
    [input] Enter the id of the tenant you want to import the content pack into (Required):
    

    The tenant ID is case-sensitive. If the tenant ID case does not match, it shows an error message. You repeat this procedure for every tenant.

    For example, if you used Forward Inc. during CA Automation Suite for Clouds installation, then use it as the tenant ID.

  7. Type y at the following prompt:
    Installation will re-start CA Service View multiple times. Please press y to continue or any key to exit.
    

    The installer detects the existing version of the power pack in your environment, the following message appears:

    CA ASC VMware View Service cartridge 1.5 SP01 is detected, do you want to upgrade? Press y to upgrade or any key to exit the setup:
    
  8. Type y to continue to upgrade.

    If an existing installation is not detected, the installation of CA Automation Suite for Clouds with VMware View Release 1.6 proceeds.

    On the successful upgrade the message BUILD SUCCESSFUL appears.

    If the build has failed, press any key other than y to exit the setup.

  9. Type y at the following prompt to create service groups:
    If build is successful, enter y to Create Groups or any key to exit the setup :
    
  10. Complete the following fields at the prompt:
    Enter Service Catalog Admin User ID:
    Enter Service Catalog Admin Password:
    

    If prompted, provide the CA Service Catalog host name and port information.

  11. Complete the following fields and create groups in CA EEM if prompted:

    After the groups are created, the following message opens:

    Offering permissions set in CA Service Catalog.
    

    This script creates the following groups in CA EEM and assigns permissions to the services offered in CA Service Catalog:

    Note: The newly created groups in CA EEM are used for the Request user to Service group offering. All the permissions and groups that are created during CA Automation Suite for Clouds Release 1.5 Service Pack 01 remain unchanged. The new groups and permissions are in addition to the existing set of permissions and groups.