Previous Topic: Enable and Disable SiteMinder Agent Modules

Next Topic: General Troubleshooting Guidelines

Troubleshooting

This chapter contains guidelines for diagnosing problems and specific advice on how to solve the most common ones.

This section contains the following topics:

General Troubleshooting Guidelines

WebSphere Application Server Does Not Start

Message While Loading JVM

Host Registration Fails During Installation

WebSphere Starts With No Indication That SiteMinder Agent Module Loads

SiteMinder Agent Initialization Fails

SiteMinder TAI Forms Authentication Scheme Failures

Identity Obtained by TAI Not Propagated to WebSphere

SiteMinder Agent Initializes but WebSphere Challenges Security

User Not Challenged for Credentials

SiteMinder TAI in No Challenge Mode Not Intercepting Requests

500 Error Accessing Any Servlet/EJB

User Challenged for Credentials Before WebSphere Session Expires

User Mapping Not Working for Login Module-Protected Resources

Resetting the Level of the IIS Web Agent