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Host Registration Fails During Installation

You are unable to register a trusted host during SiteMinder Agent installation. During installation, make sure the Policy Server is running—the installation program connects to it to create a trusted host.

Possible Cause

Solution

The JVM has not been patched for unlimited cryptography with the with the Java Cryptography Extension (JCE) package.

Check for messages that indicate that the host could not be registered.

Patch the JVM for unlimited cryptography with the with the Java Cryptography Extension (JCE) package. For more information, see Required Software Patches.

Host configuration object has not been configured or Policy Server is not running.

Check for any messages that indicate the host could not be registered.

Add a host configuration object and run smreghost tool separately from the installation procedure. To run this tool, see the CA SiteMinder Web Agent Installation Guide.

Trusted Host Name already exists in the Policy Server.

Check for any messages that indicate the host could not be registered.

Configure with another trusted host name or delete the already existing one.