Forms authentication schemes configured to challenge users for the SiteMinder TAI result in authentication failures. Symptoms of Forms authentication failures might include:
Log Message |
Possible Cause |
Proposed Solution |
---|---|---|
Web Agent log: DoIsProtected - Policy Server authorization logs may contain more detail. loginUser - Exiting with HTTP 500 Server Error: 20-0003. |
EncryptAgentName= YES in TAI Agent Configuration object EncryptAgentName = NO in Web Agent Configuration object
|
Set the same value for the EncryptAgentName Agent configuration parameter for both the SiteMinder TAI and Web Agent. That is, set both to yes or both to no. |
Web Agent log: SmCredCore::ResolveAgentName - Error decrypting agent name. loginUser - Exiting with HTTP 500 Server Error: 00-0001 |
EncryptAgentName= NO in TAI Agent Configuration object EncryptAgentName = YES in Web Agent Configuration object
|
|
|
The FCCcompatmode parameter is not set correctly. |
The FCCcompatmode parameter should always be set to NO for the SiteMinder Agent. For more information about this parameter, see Disabling FCC Compatibility and Legacy Encoding. |
|
The Policy Server domain has multiple user directories with the same user. |
Move the user directory name you configured with WebSphere to first place on the list. |
Copyright © 2010 CA. All rights reserved. | Email CA Technologies about this topic |