A Registration Failures incident is triggered when the number of times that a device attempts unsuccessfully to register with a call server exceeds the threshold. The threshold is 15 registration failures per call server, per 15-minute reporting interval.
This type of incident can indicate a configuration or security problem. Review the Call Performance Incident Details report for call setup failure incidents, which help identify a call server issue.
The Registration Failures Incident Details table contains the following information:
Whether the incident is acknowledged.
The host name and IP address of the call server where the indicated endpoint is trying to register.
The Location definition for the subnet of the endpoint.
The identifier for the selected incident. Matches the ID in the Incident Details Overview summary table. UC Monitor assigns the ID.
The IP address of the endpoint that reports registration failures.
The name of the endpoint.
The directory number of an endpoint that has registration failures on the call server.
The protocol that the call server uses for call setup.
The number of times the indicated endpoint tried unsuccessfully to register with the call server during the interval when the incident was reported.
Whether the incident is Open or Closed.
The date and time when the incident was reported.
The type of call server incident (Registration Failures).
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