Reports for Monitoring

The Monitoring reports help IT staff monitor unified communications systems and detect performance problems early. Monitoring reports provide the following information:

Summaries of system health.
Detailed information about endpoints in the network.
Phone, trunk, and voice gateway usage.
Diagnostic data useful for troubleshooting performance issues.
Summaries of performance data, with the worst-performing results shown first.
Links to more detailed data that is narrowly focused on one Location or component.
Detailed information about active endpoints to help with inventory and license tracking.

If custom groups of Locations or devices are defined in CA Performance Center, more data views showing group-level metrics are included in the applicable reports. You can drill down from first-level groups into data from individual group members.