Upgrade iGateway and iSponsors

Upgrading CA SRM › How to Prepare for Upgrading › Upgrade iGateway and iSponsors

Upgrade iGateway and iSponsors

We recommend that you upgrade iGateway and iSponsors on all your backup servers to Service Pack 12.7.02. CA SRM Service Pack 12.7.02 works with Service Pack 12.7.02 iGateway and iSponsors.

Important! You cannot upgrade r11.1 iSponsors to Service Pack 12.7.02 iSponsors. If you have r11.1 iSponsors, uninstall them before installing the Service Pack 12.7.02 iSponsors.

Follow these steps:

Download and run the iGateway setup program for your operating system. You can obtain the file from the ftp site or from the iSponsor CD. The program location on the iSponsor CD is as follows:

Note: Upgrade the iGateway before upgrading the iSponsors.

Windows

	D:\IntelNT\iGateway\setup.exe

AIX

	D:\UNIX\AIX\iGateway\iGateway_aix_4.7.2.3_Build120526.sh

HP

	D:\UNIX\HP\iGateway\iGateway_hpux_4.7.2.3_Build120605.sh

Solaris

	D:\UNIX\Solaris\iGateway\iGateway_sunos_4.7.2.3_Build120524.sh

Linux

	D:\LINUX\iGateway\iGateway_linux_k26_4.7.2.3_Build120524.sh

Download and run the appropriate iSponsor setup programs for your operating system. You can obtain the files from the ftp site or from the iSponsor CD. The program locations on the iSponsor CD are as follows:
Windows
```
	D:\IntelNT
```
Note: The BAB11_5iSponsor is common for both BAB r11.1 and r11.5 products.
Netware
```
	D:\IntelNW
```
Note: The BAB11_5iSponsor is common for both BAB r11.1 and r11.5 products.
AIX
```
	D:\UNIX\AIX
```
HP
```
	D:\UNIX\HP
```
Solaris
```
	D:\UNIX\Solaris
```
Linux
```
	D:\LINUX
```
Note: If there is a problem upgrading the iGateway or the iSponsor, stop the iGateway manually.
Verify that the iGateway process is running.
Windows

Open the Services control panel and verify that the "iTechnology iGateway" service is started.

UNIX and Linux
Issue the following command and verify that the iGateway service is in the resulting list.
```
	ps -ef | grep igateway
```
The iGateway and iSponsor are upgraded.