Policy Server Guides › Policy Server Configuration Guide › Troubleshooting SSL Authentication Schemes › SSL Troubleshooting › After Following Previous Procedure, Still No Certificate Prompt

After Following Previous Procedure, Still No Certificate Prompt

There are five additional steps to take if you are still not receiving a certificate prompt.

• Verify that all Netscape browsers are configured to ask every time
• Verify that all web servers are configured to use SSL and require certificates
• Verify the following settings for each SiteMinder Virtual Directory
• Check the web server's certificate expiration
• Verify browser certificate validity