Policy Server Guides › Policy Server Configuration Guide › Troubleshooting SSL Authentication Schemes › SSL Troubleshooting › After Following Previous Procedure, Still No Certificate Prompt › Verify Browser Certificate Validity

Verify Browser Certificate Validity

• Netscape Browsers

1. In the Netscape Browser, select Security from the tool bar.
2. In the Security Info panel, click Yours under Certificates.
3. In the list box, under These are your certificates: you should see the certificate. If it does not appear, you need to install one.
4. If the certificate is in the list, click Verify to ensure that it is a valid certificate.

• Internet Explorer Browsers

1. In the IE browser menu select View, Internet Options.
2. Select Certificates, Personal.
3. Verify that the certificate is listed there and that it is valid. If it is not there or is not valid, install a new certificate.